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Enterprise relationship management
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121	data sheet / Version 6.2 Composite Discovery Advantages Composite Discovery provides the following key benefits: • Faster Time to Solution – Accelerates the data relationship finding Add to Reading List Source URL: purl.manticoretechnology.com Language: English - Date: 2013-03-11 20:34:18 Data model Data virtualization Information Server Database management systems Enterprise modelling Data modeling tools Oslo Extract transform load Computing Composite Software Information technology management
122	An Enterprise Guide To 21St Century Customer Engagement www.zendesk.com Add to Reading List Source URL: d26a57ydsghvgx.cloudfront.net Language: English - Date: 2014-07-29 16:50:53 Electronic commerce Customer experience Customer relationship management Benchmark Capital Customer engagement Call centre Service system Customer service Sales Marketing Business Customer experience management
123	Social Media Engagement Journey for Support and Beyond* Stage 1: Traditional Stage 2: Experimental (what does it look like, proof of concept) Add to Reading List Source URL: www.serviceinnovation.org Language: English - Date: 2014-08-07 17:15:07 Customer experience management Electronic commerce Management Customer relationship management Customer engagement Strategic management Customer retention Enterprise Engagement ECRM Business Marketing Consumer behaviour
124	A P PL I CATION OV E R V IE W ASPECT® UNIFIED IP® Putting the contact center at the center of the customer experience Aspect Unified IP is a complete, software-based, unified platform that helps enterprise contact cen Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-13 20:13:02 Customer experience Call centre Unified communications Customer relationship management Infrastructure optimization Voice-mail 24/7 Customer Interactive Intelligence Marketing Customer experience management Business
125	Technologies for the Virtual Enterprise Martin Ader, Workflow & Groupware Strategies, France The development of the Internet, coupled with the development of technologies for Knowledge Management and Work Management, wil Add to Reading List Source URL: www.e-workflow.org Language: English - Date: 2002-09-02 15:39:01 Workflow technology Groupware Process management Workflow Business process management Document management system Customer relationship management Enterprise resource planning Collaborative software Business Management Information technology management
126	C DD M S The Document Management Company Press Release Add to Reading List Source URL: www.abledoc.com Language: English - Date: 2010-05-10 09:06:31 Enterprise resource planning Supply chain management Enterprise relationship management Business Marketing Management
127	Enterprise Integration. Identify areas to improve and remain competitive. Add to Reading List Source URL: www.vai.net Language: English - Date: 2013-09-04 17:30:04 Supply chain management Marketing Manufacturing Inventory Inventory management software Logistics Customer relationship management Enterprise resource planning Accounting software Business Technology Management
128	Customer Management Single Screen Customer Service Quicker and More Efficient Customer Entry Whether you are entering an individual customer or a large enterprise, UNISON offers easy single screen customer generation. Th Add to Reading List Source URL: www.gtsystems.com Language: English - Date: 2013-09-05 15:32:31 Electronic commerce Customer relationship management Contact manager Subscription business model Telecommunications systems Customer intelligence Database marketing Marketing Business Customer experience management
129	Enterprise solutions for banking, cards, payments and lending survey the range of possibilities SURVEY THE RANGE OF Add to Reading List Source URL: assets1.csc.com Language: English - Date: 2013-09-06 17:46:21 Credit card Computer Sciences Corporation Financial services Customer relationship management Corporation Service Company Marketing Business Electronic commerce
130	••• customer satisfaction Charting a new path to the same destination Seven critical steps from traditional c-sat research to Add to Reading List Source URL: ipsos.com.au Language: English - Date: 2013-12-18 22:16:21 Electronic commerce Enterprise feedback management Survey methodology Customer relationship management Marketing research Customer satisfaction Customer experience Customer data management EFM Academy Marketing Business Customer experience management

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